OPI has more than 3500 professionals operating through offices in Bangalore, Kochi and Delhi in India; Dallas, Houston, Los Angeles, Chicago, New York, Atlanta, Detroit, Washington DC in US; London in UK and Sofia in Bulgaria.
Additional information about OPI and its finance and accounting solutions is available at www.opiglobal.com.
Job Description
- Composure
- First Line of communication with customer service group on day-to-day processing issues
- Ensure staff is properly trained/ coached to perform their day-to-day functions
- Create Team relationships, flexible organizations with adequate training and crosstraining initiatives.
- Provides daily direction, supervision and coaching (Develop/ Train) to functional Teams & individuals on the day to day functions.
- High Level Focus on quality, productivity and accountable for the output of others.
- Provides effective leadership to staff to achieve pre-identified results
- Acts as role model promoting positive, open, two-way communication, forming team relationship
- Deliver exceptional customer service through people and teamwork
- Drive for Results
- Integrity and Trust
- Self Development
- Dealing with Changes
- Priority Setting
- Time Management
- MBA/ M.Com or any equivalent degree with 6 + years of experience
- Should have handled back end Banking operations process in a BPO set up
- Should be able to handle a large team.
- Should be willing to work in shifts.
- Customer Focus
Experience : 5 10 yrs
Job Category Accounts / Finance
Location Bengaluru, Bangalore
Contact Details
Outsource Partners International
dchittiappa@opiglobal.com
address, Bengaluru,Bangalore
http://www.opiglobal.com
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